Frequently Asked Questions

Your health is so important to us. We’re eager to help, so we’re providing answers to some common questions to make your visit easier. If you have other questions or concerns, feel free to call one of our centers or ask us when you visit.

Insurance & Payment

Do I need my insurance ID card to be seen in urgent care?

Yes. If you plan on using your insurance to cover the costs of your visit, we will verify your insurance coverage by looking at your insurance card. Without it, we cannot bill your insurance. If you do not have insurance or your insurance card, we can still see you and you can utilize our self-pay option.