vybe is following state, local county, and CDC recommended eligibility requirements to administer COVID-19 vaccinations. For the latest eligibility requirements, please visit the CDC’s website.

Yes, vybe can remove stitches that were initially administered elsewhere.

Yes, vybe can provide stitches for minor to moderate cuts and abrasions.

vybe’s portal is a great tool that allows you to easily view your appointment history, access lab results, and diagnoses, as well as review discharge instructions and other important patient paperwork.

Yes, you can make a payment via our convenient online payment option.

For self-pay patients (including video visits), there is an out-of-pocket cost of $145. This includes lab draws, in-office lab tests (such as pregnancy, glucose, urinalysis, etc.), and certain minor treatments.

A lab-based RT-PCR test with a clinician visit is typically covered by insurance. However, we recommend confirming with your insurance provider for any out-of-pocket costs. For uninsured patients, a lab-based COVID test with a clinician visit is $145 in addition to lab costs (which will be billed separately by the lab).

Rapid antigen tests are $75 and all other rapid tests are $150. Both rapid tests are self-pay only.

For those without insurance or for those with insurance plans that don’t cover the vaccine at urgent care, the Moderna COVID-19 vaccine is $185. For uninsured patients interested in receiving the vaccine or booster, we recommend visiting an HRSA-supported health center. 

Currently, vybe offers the updated Moderna vaccine.

No, an appointment is not required. However, they are available for your convenience.

Yes, vybe offers STD testing. If you are experiencing unusual symptoms in regards to your sexual health, come into your local vybe for a confidential, routine STD test.

Adverse reactions are usually mild to moderate in intensity and resolve within a few days. The most common adverse reactions reported after vaccination in clinical studies included:

• Pain, swelling, and redness at the injection site
• Fatigue
• Headache
• Muscle or joint paint
• Chills, nausea, fever

If you happen to misplace or lose your vaccination card, vybe will provide you with a new one.

X-rays may be requested by a vybe clinician following a full evaluation.  If the clinician recommends an x-ray, you may obtain an x-ray immediately at the current location (if available), or we will refer you to a nearby location with same-day availability.  Please note that we cannot accept radiology orders from outside vybe.

We don’t know at the time of your visit how insurance will process your claim. As a result, we keep your card on file to process deductibles, copays, or other outstanding balances. Once notified of a balance due, you’ll have 5 days to discuss any questions or make a phone or online payment. After 5 days, we’ll charge the card you have authorized for the amount due.

If you don’t have insurance, we offer self-pay rates. Self-pay prices are listed at the front desk at all vybe urgent care locations. You can also find the list on our website by visiting vybe.care/self-pay/. All self-pay payments are collected during the check-in process before your visit or immediately after if there were additional services performed.

An out-of-pocket expense is the amount that you have to pay because it is not covered by your insurance or because you haven’t met your deductible. Your deductible is a set amount that you may be required to pay toward covered medical care within a single year. For example, if you have a $3,000 annual deductible, you may need to pay that amount out-of-pocket toward covered medical care before the insurance company will begin paying your claims.

If you have an outstanding balance, it means that you have an out-of-pocket expense that hasn’t paid yet. If you have an outstanding balance from a previous visit, you must pay that amount in addition to the copay for the current visit in order to be seen.

Every insurance plan is different. During the check-in process, we will verify your urgent care copay with your insurance carrier. You can also call the member services number located on the back of your insurance card to ask about specific policies and copays.

If you have insurance, a copay is the set amount that you have to pay each time you visit a healthcare provider. The amount of your copay is determined by your insurance plan and can usually be found on the front of your insurance card. Your copay is collected during the check-in process before your visit. If your insurance is out-of-network, your copay is generally higher than someone with insurance that’s in vybe’s network.

If you’re experiencing a fever, cough or other symptoms, keep track of your symptoms and self-quarantine. In the midst of the COVID outbreak, patients are also experiencing seasonal concerns like allergies.  If you think you may have been exposed to COVID-19, please contact vybe to have your symptoms evaluated, using vybe’s virtual visit service. We can take care of a wide range of healthcare concerns and will determine if you need to be tested for COVID-19 – all from the comfort of home.  

If you have an emergency warning sign, such as trouble breathing, seek emergency medical attention immediately.

We accept most major insurance plans—see the full list here. We also accept cash and credit cards as part of our self-pay option.

For billing-related questions, please call 215-999-2778 or send an email to billing@vybe.care.

Request for refills must be accompanied by an office visit and will be evaluated on an individual basis.

Yes, we have a state-of-the-art radiology department on-site at each of our centers.

If you feel that your condition is life-threatening, you need to be seen in a hospital Emergency Room (ER) and should call 9-1-1. The ER treats life-threatening medical conditions, such as chest pains, severe wounds or amputations. Urgent care centers treat conditions that need immediate attention but are not life or limb threatening.

Our goal is to have you in and out within one hour. While we do accept walk-ins, you can also reduce potential wait time by scheduling an appointment online. Find your nearest vybe urgent care location to schedule an appointment.

All of our centers are staffed by board-certified physicians, nurse practitioners, physician assistants, medical assistants and x-ray technologists who have experience and training in emergency medicine, primary care, pediatrics, internal medicine, and sports medicine.

You may give permission for someone other than a parent to bring your child(ren) in, speak to the doctor, authorize the child for treatment, vaccinations, medications, certain procedures and make general health decisions. To do this, you must fill out a Consent to Treat form, sign it, and provide a copy of your ID to the guardian you have authorized when they bring your child in to be seen.

vybe urgent care offers viral and antibody testing.

Viral tests offered at vybe consist of:

• RT-PCR (both rapid and lab-based tests)
• Rapid LAMP
• Rapid NEAR
• Rapid antigen

Learn more about the types of COVID-19 tests offered at vybe.

Yes. If you plan on using your insurance to cover the costs of your visit, we will verify your insurance coverage by looking at your insurance card. Without it, we cannot bill your insurance. If you do not have insurance or your insurance card, we can still see you and you can utilize our self-pay option.

If you’re actively infected with COVID, we recommend scheduling an appointment online. When scheduling an appointment, please include in the comment section that you have, or believe you have COVID-19. Scheduling an appointment will allow our staff to best prepare for your arrival. Please wear a mask to your appointment. Upon your arrival, you will be immediately taken back to the exam room to limit exposure to other patients.

The FDA has granted Emergency Use Authorization (EUA) to a limited number of COVID tests.  vybe only uses tests that have been authorized by the FDA, including the Quidel rapid antigen test.

vybe sends COVID-19 PCR and antibody tests to LabCorp and Quest Diagnostics. LabCorp is using the Abbott and Roche antibody test platforms. Quest is using Abbott and Euroimmun test platforms.  vybe performs onsite processing of the Quidel rapid test using the Sofia 2 machine.  

All diagnostic tests have a small margin of error, and COVID-19 tests are no exception. To learn more about why a test might not yield an accurate result, please visit our COVID-19 testing page.

Test results are posted to your patient portal when they arrive. For rapid antigen tests, we post at the end of the day you took your test.  vybe will not call you with negative test results, but once you have a patient portal account, you can set an alert to receive an email or text notification when we’ve added new lab results to your portal. Access vybe’s portal, here. 

Since it’s a virus, treat COVID-19 in the same way you’d treat the common cold or flu—drink fluids, get plenty of rest, and take over the counter medications to relieve the symptoms of cough, congestion, and fever. Antibiotics are not effective against any virus, including cold, flu, and coronavirus.

No, you do not need an appointment to visit any vybe urgent care center. Walk-ins are welcome!

Our urgent care centers are open seven days a week 8:00 am to 8:00 pm Monday to Friday and 8:00 am to 5:00 pm Saturday and Sunday. We are open every day of the year except Thanksgiving, Christmas Day, and New Year’s Day. We are open from 8:00 am to 5:00 pm on the following days: Memorial Day, Fourth of July, Labor Day, Christmas Eve, and New Year’s Eve.

The safety, health, and well-being of all our patients are our top priority. In certain cases, we will prioritize care based on the severity of a patient’s medical situation. It’s also possible that they scheduled an appointment.

Yes, vybe offers physical exams for work, school, camp, and sports. DOT physicals are also available, but please call to check availability at a specific location.